Home » Testimonials

We pride ourselves on our customer service, you can read all about our Customer Service Charter by clicking here. Customer comments can be read below:

“You caught me in a complete mess having set off the wrong way down the canal and I was having to steer the boat backwards in a thunder and lightning storm. Then to have a lovely young lady waving at me,was all a bit mad in the pouring rain. However excellent customer service I can't fault your concern!”

Owner in Isis

“I'm very glad that you and BCBM are so happy to engage with your customers like this.”

Owner in Victorious

“We'd like to thank you all for your help and support since the syndicate joined BCBM, and particulary Dee's help with the sale of our share. We'd like to be in a position to buy another share at some point in the future, and you can be assured we'll look no further than boats managed by you when we do.”

Owner from Swallow

“Thank you very much for this.  It is with great sadness that we have given up our share.  We have thoroughly enjoyed our 17 years of shared ownership and particularly the last 6 years with BCBM.  Ever since my first contact with Andrew and meeting up with Carole and John Cunliffe and Andrew at Nantwich to bring Somnia into the BCBM fold you have all been extremely friendly and helpful.”

Owner from Somnia

“You have all done so much to make our family's time on the cut so enjoyable. ”

Owner from Dawn Chorus

“I cannot recommend highly enough the professional manner in which BCBM operate throughout their bases in the UK, their first concern is to their clients, they practice a very transparent and open management. Costs are paid monthly and shared by all syndicate members, which keeps costs down we are all involved in the syndicate management and hold annual meeting to determine all facets of the syndicate. 
I have total trust in BCBM, long may it continue.”

Owner in Little Dawn

“Thank you very much for your help in this sale, and for all the help that BCBM has given us over many years. We wish BCBM well.”

Owner from Endeavour

“Maybe we will be in touch again in the future when we have eased back on the sailing a little?! In the meantime, thanks and regards to you and Charles, Andrew, Dee and the rest of the BCBM team for your dedication and excellent service we have experienced as part of the Invincible syndicate since 2007.
Take care and keep up the good work”

Owner in Invincible — 2016

“Chris and I always tell people about the fantastic experience we have had (and will continue to have I am sure) with BCBM. Well done to you and all your colleagues for all your hard work and professional organisation.”

Owner in Breaking Dawn — 2016

“Ann and I would like to take this opportunity to thank everyone at BCBM for their help over the past few years, and of course most recently yourself for facilitating the sale of our share. We really enjoyed being part of the Dawn Chorus syndicate. If we are in Audlem we will certainly drop in for that cuppa.

With our thanks and best wishes for the future.”

Owner from Dawn Chorus — 2016

“Very many thanks. You have been brilliant and in the fairly short time we have been with BCBM, we have been so impressed with their service and courteous efficiency.”

Owner from Keynsham — December 2016

“Thank you very much to all of you at BCBM. I think you've run a pretty tight ship (sorry!) over the years and it's been straightforward, efficient and pleasant to deal with you all. I wish yourselves and the company every success in the future.”

Owner from Broadsword — March 2017

“Please pass on my thanks and best wishes to all the BCBM team who have helped make our last few years on Sojourn comfortable and as trouble free as possible.”

Owner from Sojourn — March 2017

“Very many thanks for all your cheerful and professional help over the years. We greatly enjoyed our time with you.”

Owner from Endeavour — June 2017

“Our thanks to Andrew and you and the rest of the team at BCBM for all that you have done for the Broadsword owners over the years. Please pass on our thanks to everyone involved.”

Owner from Broadsword — June 2017

“We wish you and BCBM well in the future as you are professional in all that you do for your clients.

Kind regards to all the team”

Owner from Wigston — July 2017

“Thank you for your excellent management of our boat. Hope to deal with you again in the future, perhaps with a boat a little further north.”

Owner from Honeystreet- August 2017

“As for the service BCBM offers, very pleased and would gladly give you a testimonial to express as such. The share scheme got me back into boating after a ten year break and I was so happy that I had to have more. The organisation of the shares, management and responsiveness of staff is excellent and we've seen lots of your boats out whilst cruising. Good luck.”

Owner from Sojourn — August 2017

“I have thoroughly enjoyed our time on invincible and I would like to thank for yourself and all the staff at BCBM for the very professional and friendly way you have managed Invincible during the time we spent on her.”

Owner from Invincible — October 2017